Privacy Policy

Last Updated: October 20, 2025

Mirasahome operates this store and this website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). Mirasahome is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.


Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or de-identified so that it can no longer identify you or be reasonably linked to you. Depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including any inferences drawn from such information:

  • Contact Information including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information including credit card numbers, debit card numbers, bank account information, payment card details, transaction information, payment method, payment confirmation, and other payment details.

  • Account Information including your username, password, security questions, preferences, and settings.

  • Transaction Information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with Us including any information you include in your communications with us, for example when you send an inquiry to customer service.

  • Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information including details about your interaction with the Services, such as how and when you access or interact with them.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you use our products or services, access our websites, or through cookies and similar technologies.

  • From Our Service Providers, including when we engage them to implement certain technologies or when they collect or process personal information on our behalf.

  • From Our Partners or Other Third Parties.


How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • To Provide, Customize, and Improve the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments and orders, remembering your preferences and interests, sending you account-related notifications, handling purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns, allowing you to post reviews, and creating a personalized shopping experience, such as product recommendations based on your interests. This may include using your personal information to tailor and improve the Services for greater relevance.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying online advertisements about products or services on our Services or other websites, based on items you have previously purchased, added to your cart, or other activities on the Services.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a safe payment and shopping experience, detect, investigate, or address fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our Services. If you create an account, you are responsible for keeping your account credentials confidential. We strongly recommend not sharing your username, password, or any other access credentials with anyone.

  • To Communicate with You. We use your personal information to provide customer service, respond to your inquiries, deliver effective support, and maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including law enforcement or government requests, to investigate or participate in legal proceedings or potential disputes, or to enforce our terms or policies and investigate potential violations thereof.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, as described in this Privacy Policy. These circumstances may include:

  • With Shopify, service providers, and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping).

  • With business and marketing partners to provide you with marketing services and deliver advertising. For example, we use Shopify to facilitate personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on your location, you may have the right to ask us not to share your information for targeted advertising or marketing purposes.

  • When you instruct us to disclose information to third parties, such as when you request product shipments or use social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy filing, to comply with legal obligations (e.g., subpoenas, warrants), to enforce terms or policies, or to protect or defend the Services, our rights, or those of our users or third parties.


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve them. The information you submit through the Services will be transmitted to and shared with Shopify and other third parties that may be located in countries different from your own in order to deliver and improve the Services.

Additionally, to protect, develop, and enhance our business, we use certain enhanced Shopify features that integrate data from your interactions with our store, other merchants, and Shopify itself. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to your requests to exercise your data rights.

For more information about how Shopify uses your personal information and your rights, please refer to Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.


Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. If you follow links to sites not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms of use. We do not guarantee or take responsibility for the privacy or security of those sites, including the accuracy or reliability of the information found there. Information you provide in public or semi-public areas, including on third-party social media platforms, may also be viewed by others without restriction. The inclusion of such links does not imply our endorsement of their content or operators unless otherwise stated.


Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we are not aware of any instances where we “sell” or “share” (as defined by applicable law) personal information of individuals under 16 years of age.


Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee “perfect security.” Any information you send to us may not be secure during transmission. We recommend not using unsecured channels to send us sensitive or confidential information.

The retention period of your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements or policies.


Your Rights and Choices

Depending on your place of residence, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law:

  • Right of Access / Right to Information – You may have the right to request access to the personal information we hold about you.

  • Right to Deletion – You may have the right to request the deletion of personal information we hold about you.

  • Right to Rectification – You may have the right to correct inaccurate personal information we hold about you.

  • Right to Data Portability – You may have the right to receive a copy of your personal information and request its transfer to a third party, in certain circumstances.

  • Right to Opt Out of Sale or Sharing for Targeted Advertising – Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information or object to processing for targeted advertising purposes.

  • Marketing Preferences – You can unsubscribe from promotional emails at any time using the opt-out link included in our messages. If you unsubscribe, we may still send you non-promotional communications related to your account or orders.

If you reside in the UK or EEA, and subject to local law, you may also have:

  • Right to Object or Restrict Processing – You may request that we stop or limit the processing of your personal information for certain purposes.

  • Right to Withdraw Consent – Where we rely on your consent to process your data, you may withdraw that consent at any time.

You can exercise these rights through the available tools on the Services or by contacting us using the details below. For more information about Shopify’s data practices and your rights, please visit https://privacy.shopify.com/.

We will not penalize you for exercising your rights. We may need to verify your identity before processing your request. You may authorize an agent to make a request on your behalf, provided the agent presents proof of authorization.


Complaints

If you wish to file a complaint regarding our handling of your personal information, please contact us using the details below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority. For the EEA, a list of supervisory authorities can be found online.


International Transfers

We may transfer, store, and process your personal information outside your country of residence.

If we transfer your data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or equivalent UK-approved contracts, unless the data is transferred to a country deemed to provide adequate protection.


Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this website, update the “Last Updated” date, and provide notice as required by law.


Contact

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us:

📞 Phone: +34-974841775

📧 Email: service@mirasahome.com

📍 Address: Calle Caamaño 69, 47001 VALLADOLID, Valladolid, Spain

For data protection purposes, we are the data controller of your personal information.